Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Our Privacy Commitment

Introduction

At MahadevCloth, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Register on our website or place an order
  • Subscribe to our newsletter or marketing communications
  • Contact us with inquiries or requests
  • Participate in surveys or promotions

The types of personal information we may collect include:

  • Contact details (name, email, phone number, address)
  • Payment information (credit card details are processed securely by our payment processor)
  • Measurements and style preferences for tailoring services
  • Communication preferences

We do not store your credit card information on our servers. All payment transactions are processed through secure, PCI-compliant payment gateways.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services
  • Process your orders and deliver your custom garments
  • Improve, personalize, and expand our services
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service, updates, and marketing purposes
  • Prevent fraud and enhance security

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share information with:

  • Service providers who assist us in operating our business (e.g., payment processors, shipping companies)
  • When required by law or to respond to legal process
  • To protect the rights and property of MahadevCloth, our customers, and the public

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure servers and networks protected by firewalls
  • Encryption of sensitive data
  • Regular security assessments
  • Limited access to personal information on a need-to-know basis

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete your information
  • The right to opt-out of marketing communications
  • The right to restrict or object to certain processing activities
  • The right to data portability

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the bottom of this policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@mahadevcloth.com
  • By phone: +91 98765 43210
  • By mail: 123 Tailor Street, Colaba, Mumbai 400005, India

Effective Date: January 1, 2023

Have Questions About Your Data?

Contact our privacy team for any inquiries about how we handle your personal information.

Contact Us